Client Reimbursement

Our team at Synergy Physiotherapy and Wellness is able to practice physical therapy in a framework that is not dictated by insurance. As out of network providers, we have the freedom for longer one-on-one evaluations and treatment times, with continuous re-evaluations to allow us to treat your body as a whole, and help you reach your functional goals. We are not limited by insurance guidelines which often restrict us to treating one site of pain at a time.

If you have out of network physical therapy benefits, we will provide you with a detailed receipt, or super bill, for you to submit to your insurance.

Some insurance plans:

  • do cover out of network physical therapy visits.

  • have high deductibles that need to be met before physical therapy is covered.

  • do not offer physical therapy benefits regardless of if the clinic is in network or out of network.

  • require a high copay for 30 minute treatment sessions.

Please contact your insurance company to discuss your specific coverage and reimbursement.

Additional questions to ask your insurance provider:

  • Am I required to have pre-authorization prior to my first physical therapy visit?

  • Do I need a referral?

  • What is my deductible?

  • How much of my deductible has been met?

  • What percentage of reimbursement is provided for out of network physical therapy after my deductible has been met?

  • Is there a cap to the amount of money that I can spend annually?

  • What is the process to submit for reimbursement for out of network physical therapy?

Payment can also be applied to flexible spending accounts.

Synergy Physiotherapy and Wellness is not a participating provider with Medicare.


Initial consultation + treatment (90 minutes): $175

Follow up visit (60 minutes): $150

4 package session (initial consulation not included): $500

*Insurance does not reimburse packages. HSA and FSA cards are welcome.

*Packages do not expire but are not refundable

Cancellation Policy

Synergy Physiotherapy & Wellness requires 24 hours notice for appointment cancellation. Please note, we charge a $75 missed visit fee for no-shows and cancellations with less than 24 hours notice.